Communications Policy

We may communicate with you in a variety of different ways including by email, voicemail, mail, text and SMS messaging, and in person. Some communications occur through multiple channels. Such communications are confidential and only intended for you or persons authorized to act on your behalf. By using the Service, you acknowledge the following communications-related practices. By providing a telephone number and submitting a form on this website you are consenting to be contacted by SMS text message (our message frequency may vary). Message & data rates apply. Reply STOP to unsubscribe from further messaging. Reply HELP for more information.

By providing your phone number and consenting to receive text messages or calls, you agree to the following:

  • Purpose: We may send SMS messages and place calls to provide account updates, respond to inquiries, share loan process notifications, and send service-related communications. Marketing communications are sent only where you have provided express written consent.
  • Frequency: Message frequency varies based on your account activity and preferences.
  • Opt-Out: You may opt out of SMS messages at any time by replying “STOP” to any message or by contacting us directly. You may opt out of marketing calls by asking to be placed on our internal Do Not Call list. Message and data rates may apply.
  • Consent Is Not a Condition of Service: Your consent to receive marketing communications is not required as a condition of receiving a loan quote, application review, or any other service.
  • Third-Party Services: We may use third-party service providers to send SMS messages and place calls. These providers are contractually obligated to handle your information in compliance with applicable privacy laws.
  • Security: SMS and telephone communications are not fully secure forms of communication. Do not transmit sensitive personal information (such as Social Security numbers or financial account numbers) via SMS.

See our Privacy Policy

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